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FREQUENTLY ASKED
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How many skin tones do your dolls come in?All my dolls come in 5-6 skin tones.
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What are the prices of your dolls?My dolls range from £20 to £80. Custom work can cost more. Please email for more information and to get a quote for a Bespoke order.
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Are all your dolls one offs?No there are a collection of dolls that are repeated every year, including the Fairys, Elfs and Santa that come out every Christmas
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What are your turn around times for custom and made to order work?Turn around is 4-6 weeks on most Bespoke dolls. Dolls can be shipped as early as 3 weeks in less busier periods. If you are buying a doll as a gift please factor this in when purchasing. Rush orders for Custom work includes a £25 fee.
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Do you ship worldwide?Yes, please allow enough time when ordering. From Shipped status please allow UK 4 working days USA 10 working days, Eroupe 7 working days All other countries 12 working days Clarkes Closet is a UK based Business, if you are in a country that you have to pay duty on items goods posted from the UK, please be aware that this is not included in the cost of your purchased item. Custom Fees Custom fees and import duties are the responsibility of the buyer. Please check with your country custom office as to what the charges would be.
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How quickly do you respond to emails?All emails are aimed to be answered within 3-5 business days, 5-7 business days in busier periods. Christmas Periods can be up to 10 working days. Please consider all of the above before making your order or request.
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Do you sell wholesale?Please contact us via email for wholesale enquires
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Are your dolls stocked in stores?At present our dolls are stocked in *Black Pound Day Store Westfield Shopping Centre, White City, Ariel way, W12 7GF * Museum of Home , 136 Kingsland Road, E2 8EA
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